IT support for home and remote working. Safe, secure, reliable.

Book repair

Apple support for home users - from NZ's largest team of Apple-certified engineers.

When something goes wrong with your Mac, iPhone or home network, the usual options aren't great. You can book an appointment at a chain store and wait, watch a YouTube tutorial and hope, or call a friend who "knows about computers." None of those reliably fix the problem.

Imagetext is different. The engineers who look after Auckland businesses - the ones corporate IT departments call when something needs to actually get done - are the same people available to you as a home user. Apple-certified, experienced, and familiar with the full range of things that go wrong with Apple devices in real households.

We can help you set up a new Mac properly, sort out iCloud across multiple devices, fix something that's been quietly not working for months, or just give your home network a setup that doesn't drop out when someone starts a video call.

No jargon. No upselling. An hour with someone who knows what they're doing.

Book a home support session

Cyber Security

Connect to your office network securely with Imagetext's multi-layer approach to systems and data protection.

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Device Deployment & Management

Easily set up and manage remote working devices with zero touch deployment and management tools.

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Managed IT Services

Your staff can work productively from home with the right tools and proactive management of your wider network.

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What home users come to us for

Most of it is straightforward. A Mac that's running slowly. An iPhone that won't back up properly. A home network that works fine until three people are on it at once. A new device that needs setting up the right way, not just switched on and handed over.

Some of it is more involved - setting up a secure home office, connecting a work laptop to a home network without creating security problems, or sorting out what happens to your Apple devices and data when you upgrade everything at once.

We're also an Apple Authorised Service Provider. So if your MacBook screen is cracked or your iPhone needs a battery, repairs are done with genuine Apple parts by certified technicians. Walk-ins welcome at our Auckland service centre.

You don't need to be a business to get proper help. You just need to know where to go.

Talk to us

Customer Feedback

I enjoy the benefit of having a "very knowledgeable IT support team" on call when we need it. I have found Imagetext have lower overall IT support costs, and in urgent situations, they have a fast response. Jobs are done well and done on time by experienced and friendly staff. "I've been very happy with their support and service."

Garry Little

Managing Director

"Imagetext are the Apple specialists with good staff and support provided by a very experienced team. We really like our account manager and "I am more relaxed about IT" issues knowing we have a very knowledgeable team on call when I need it with remote access to fix issues.

Tim Cunningham

CFO

"What I really like about Imagetext, is their excellent understanding of our unusual network communication requirements. They have a good relationship with our software developers and offer a quick response when we have issues. Imagetext is one of a handful of Mac Network support companies and has great knowledge of our Mac IT systems. A helpful benefit is how "Imagetext have the ability to guide, teach and support our team," through telephone support, onsite visit training. I recommend the services of Imagetext because they offer a wide range of services including IT service and support, Strategic IT planning, Windows and Mac Integration, IT Auditing, Project Managing, Apple Servicing, Mac Rentals, and more. It's very convenient to be able to get so many things done by one firm."

Richard Coleman

Refinery Manager

I recommend the services of Imagetext to other organizations because they are "stress eliminators". I like the way they respond quickly especially in urgent situations. You give them a job to do and you know it will be done well and done on time. By using Imagetext my productivity has improved because " I can now concentrate on my business issues rather than technology issues." A great benefit of using Imagetext is when I am short of IT experts I can call on Imagetext to fill the gaps. I like how Imagetext has a lot of IT resources. They have "excellent Apple skills with great account management." They offer a friendly, helpful, and professional service and are very knowledgeable.

Stuart Gilbert

IT Manager

"At last, someone else to deal with our technical issues. We finally have a properly configured network + email for the first time in 10 years and " I don't have to write off half my Monday on IT." A real benefit is that I am less concerned with things going wrong, it is good to know someone is keeping an eye on stuff. Imagetext are surprisingly easy to deal with and understand our industry."

Mathew Masters

Managing Director

"A key benefit is that as an organization, we have no need to retain skilled IT staff. I am more relaxed about IT issues as I have a very experienced team to call on when I need it; which has seen my productivity improve as I can focus more on business issues. I really like the fact they are available outside normal business hours, have a "quick response in urgent situations" and have the knowledge of the latest trends and technology. I am happy to recommend Imagetext as they are friendly and knowledgeable, offer a range of services with IT services and planning. Mac and Windows platform integration and project management. They keep track of all problems raised and ensure it all gets resolved."

John Cullen

Finance & Systems Manager