You gain steady support when you shift from break-fix to a proactive system. You get fewer surprises, stronger performance, and clear monthly costs that help you plan with confidence.
Your systems grow stronger when you have a partner who stays ahead of your tech needs. You get a team that monitors your setup, plans for the future, manages your licensing, and keeps your tools working for your business. You pay a clear monthly fee, and your support includes a service level agreement with defined response times. Any issue that slows your work matters, and our expert team moves fast to keep you operating. Backed up by a service level agreement (SLA) that guarantees our response time.
Imagetext's managed IT services can be custom tailored to the needs of your business. We offer:
- technology recommendations and strategic planning based on your business needs
- software, hardware and security update management
- licensing management
- proactive maintenance
- planned upgrades so you know what to expect
- remote and on-site support
- iCare®, our flexible, modular SLA including guaranteed response times, monthly reporting and optional after-hours support
- access to our team of industry certified experts
- peace of mind that any business interruption is kept to a minimum.
We'll get your systems working right, and keep on top of warranties, licences and renewals. We'll make sure it's all up and running efficiently, with the result that your staff can work as productively as you need them to be.
Relevant Case Studies
Orion Health Case Study
Long-distance relationships: when distance is just a number Orion Health is a global, award-winning provider of health information technology, advancing population health and precision medicine solutions for the delivery of care across the entire health ecosystem. Founded in Auckland, New Zealand in 1993, Orion Health’s focus for 29 years has been on delivering software, services…
Squirrel Case Study
Squirrel streamlines device management and improves the user experience with Jamf With headquarters in Auckland, New Zealand, Squirrel is a quirky brand and trusted mortgage company who’s written over $8 billion in home loans and $100 million in peer-to-peer loans – helping out a lot of Kiwis in the process. They’ve been in business for…
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Phone: +64 (09) 623 3102
Level 1, 3 Owens Road,
Epsom, Auckland 1023
New Zealand
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