Are you sick of the break-fix model of IT support? Want to move to a proactive, rather than reactive, system with predictable costs?
As computer technologies and networking requirements become ever more complex, who is staying on top of things? You need a proactive IT partner to make technology an enabler, not a money pit. With our managed IT solution you get a dedicated team of IT experts at your service, as well as a technology audit, strategic planning, software licensing management and more. All this for a regular monthly fee - and backed up by a service level agreement (SLA) that guarantees our response time. After all, any issue that stops you working is a significant issue.
Imagetext's managed IT services can be custom tailored to the needs of your business. We offer:
- technology recommendations and strategic planning based on your business needs
- software, hardware and security update management
- licensing management
- proactive maintenance
- planned upgrades so you know what to expect
- remote and on-site support
- iCare®, our flexible, modular SLA including guaranteed response times, monthly reporting and optional after-hours support
- access to our team of industry certified experts
- peace of mind that any business interruption is kept to a minimum.
We'll get your systems working right, and keep on top of warranties, licences and renewals. We'll make sure it's all up and running efficiently, with the result that your staff can work as productively as you need them to be.
Relevant Case Studies
Chow:Hill – Culture and customer obsession the common factors Chow:Hill is a specialist architecture team who design with purpose, shape possibilities and turn vision into reality, with more than 70 staff across offices in Auckland, Hamilton and Christchurch. In 2017 the partners decided to rationalise their technology infrastructure and end user environments, both to reflect…
Squirrel streamlines device management and improves the user experience with Jamf With headquarters in Auckland, New Zealand, Squirrel is a quirky brand and trusted mortgage company who’s written over $8 billion in home loans and $100 million in peer-to-peer loans – helping out a lot of Kiwis in the process. They’ve been in business for…