Apple Business Partner + Premium Technical Partner

Managed IT Services

Most businesses don't realise how much break-fix IT is costing them - until they add up the lost Mondays.

Downtime isn't just an IT problem. It's a revenue problem, a staff morale problem, and a planning problem. When your systems are reactive, so is everyone who depends on them.

Imagetext flips that. We monitor your environment before things break, manage your licensing before it lapses, and plan your upgrades before they become emergencies. Your team stops waiting on IT - and starts getting on with work.

That's what our iCare® programme delivers: a tailored, proactive support plan with guaranteed response times, monthly reporting, and a team that knows your setup the way an internal IT department would - without the overhead of hiring one.

One fixed monthly fee. A defined SLA. No bill-shock when something goes wrong.

If your IT feels like a fire you're always putting out, it's time to change the model.

Talk to us about iCare®

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What's included

Every iCare® plan is built around your business, not a generic package. Depending on your needs, your plan covers:

Proactive maintenance and monitoring - we catch issues before your staff notice them.

Strategic planning and technology recommendations - aligned to where your business is going, not just where it is.

Software, hardware and security updates - managed on your schedule, not reactively.

Licensing and renewals - tracked and handled before anything lapses.

Remote and on-site support - from the same team that already knows your environment.

Optional after-hours coverage - for businesses that can't afford gaps in support.

Monthly reporting keeps you across everything. You always know what's been done, what's coming, and what it costs.

Relevant Case Studies

Orion Health Case Study

Long-distance relationships: when distance is just a number Orion Health is a global, award-winning provider of health information technology, advancing population health and precision medicine solutions for the delivery of care across the entire health ecosystem. Founded in Auckland, New Zealand in 1993, Orion Health’s focus for 29 years has been on delivering software, services…

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Squirrel Case Study

Squirrel streamlines device management and improves the user experience with Jamf With headquarters in Auckland, New Zealand, Squirrel is a quirky brand and trusted mortgage company who’s written over $8 billion in home loans and $100 million in peer-to-peer loans – helping out a lot of Kiwis in the process. They’ve been in business for…

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