⏳ Spinning Plates: Principles and Tech for Mastering Your To-Do List

18 Sep 2019

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This article outlines the principles and technology strategies used to manage a demanding to-do list, turning time into an ally rather than something to be perpetually chased.

The modern workplace has moved far beyond the traditional 9-to-5 workday. With 24-hour connectivity and ubiquitous information access (only increasing with networks like 5G), finding time for non-urgent tasks has become a major challenge.

Many professionals—from junior staff to senior leaders—face to-do lists that feel unmanageable, often leading to emails pinging late at night as they struggle to keep pace. This ordered chaos frequently results in missed opportunities, dropped tasks, and the constant guilt of never finishing the list.

It is important to note that a certain level of stress can be beneficial for productivity, a concept explored in psychology by the Yerkes-Dodson Law (the stress/productivity bell curve). However, the goal is to manage the pressure, not be overwhelmed by it.

As technology leaders, we have a responsibility to share the tips, tricks, and shortcuts honed in a competitive industry. Here are the principles and technologies that can help keep your to-do list in check:

1. Consolidate and Schedule

Email often complicates rather than simplifies communication, evolving from instant messaging to a tool for excessive “cc’ing” and covering liability.

  • Reframe Email: View email strictly as a tool for passing information between parties, not a substitute for conversation.
  • Practice the 3-Line Rule: Aim for emails of three lines or less. Longer messages increase the risk of misunderstanding or misinterpretation. If the message requires more length or is likely to prompt a response, pick up the phone instead to reach a conclusion faster.
  • Stop Using Your Inbox as a To-Do List: Many people use email flags as reminders for tasks. Instead, use integrated tools to extract actionable information directly from your inbox into a dedicated workflow.
    • Technology Solution: Platforms like Trello and Wunderlist offer free and paid versions that integrate with email clients (like Outlook or Mail). These allow users to move tasks directly into personalized workflows, supporting organization, road mapping, and prioritization.

2. Focus on Outcomes, Not Actions

A common cycle of inefficiency is ticking off a task (e.g., “Email Tom about X”), only to receive an immediate reply requiring further action or detail. This creates endless, inefficient touchpoints.

  • Plan the Roadmap: In the morning, take time to plan the entire roadmap for your tasks.
  • Be Outcome-Focused: Before sending an interaction, determine the required result and what steps you are asking the other party to take.
  • Minimize Touchpoints: The goal is not just to tick off the task, but to cover all necessary information in one interaction, reducing the back-and-forth needed to complete the objective.

3. Maintain Complete Synchronization

While 24/7 connectivity can be a curse, it also allows you to manage your workload on the go. Leveraging synchronization ensures you have access to your tasks and files across all devices.

  • One-Touch Access to Tasks: Use phone features like widgets (available on Android and similar functions on other platforms) to allow additions to your to-do list with a single touch from the home screen.
  • Shared Folders over Email: Utilize synced shared folders via services like SharePoint, OneDrive, Dropbox, or G Suite to share documents and ideas without generating unnecessary email traffic.

4. Apply Business Intelligence to Personal Productivity

Data is the new currency, and this principle can be applied to your personal productivity strategy.

Prioritize vs. Time Drain: Match your time data against your priority tasks. You may discover a fiddly, time-consuming manual task (like printing and binding proposals) is disproportionate to the outcome. Identifying such tasks allows you to outsource them, freeing up time for high-value work and often resulting in a better quality deliverable.

Track Time: Use techniques or apps like Pomodoro to accurately track the time you spend on specific tasks.

Conduct a Time Study: After a month, you will have accurate data showing the biggest time drains in your day. This is essentially a personal “time and motion study,” historically used by consultants to increase workplace efficiency.

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Spinning multiple dinner plates on poles with blue sky background

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