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IN A RECENT SURVEY 91.8% OF IMAGETEXT CUSTOMERS VOTED OUR SERVICE AS “EXCEPTIONAL”

Brookfields & Imagetext

Imagetext is where Auckland businesses come to optimise their productivity

Imagetext specialise in providing your business with access to the knowledge and expertise that is fundamental for best practice in IT support, that allows year on year business growth.  Imagetext are the industry experts in integrating Apple & Microsoft technology.

Turning 30 & still going strong!

Yipee!! – it’s our birthday.



This year, Imagetext celebrates it’s 30th Birthday and we’re delighted to say that many of our clients that were with us in our early years are still with us today, which is really rather encouraging because information technology can be a tricky business.  It’s corny, but true that in the technology sector the only constant really, is change.  Just when you think you’ve got it licked, something or somebody new comes along and changes all the rules – again.

At the risk of seeming contrary, we’d like to think that surviving this long in the IT business isn’t just because we’re good with technology (we are), but because we’re rather good at a few other things too.

Things like understanding your business, how it works and what you want to achieve.  That spending money on technology should deliver a measurable result to your business.  That speaking plain English is much better than jargon.  That delivering on promises is fundamental to building long-term relationships.

 

icare

iCare® On-site & Remote IT Service & Support

World class Mac & Windows support from your specialist cross platform integration partner.

In the years ahead we can expect that businesses will experience growing complexity in managing multiple technology & security challenges as more devices are allowed on the corporate network.

Business success comes from forming the right partnerships in order to make informed decisions where IT is concerned.  Through our specialist knowledge in the IT, Digital & Mobile arenas, you are assured of progress & growth in your business.



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Imagetext Integrated Solutions
Facebook IconJuly 30, 2015 at 10:46 am

PLEASE BEWARE
We recently have had a number of clients get hit by various versions of the CryptoLocker Ransomware. Basically you will receive an email with an attached file, typically a .zip or .7z file. If you open the zip file, it runs a background process where it starts locking all the files you have access too. This includes files on servers, Dropbox, One Drive, NAS volumes etc if you are connected to them.

This is currently only effecting Windows users at this stage, however never assume the Macs not effected. A user may forward the email onto someone else.

So in short, if you receive an email with a ZIP file attached - unless you know 100% its legit and trust the sender, delete the email. Don’t forward it, just delete it and empty the trash.

If you realise to late and discover that files that they have had access to are no longer able to be opened - disconnect the device from the network IMMEDIATELY to minimise the the impact to the rest of the network. This means pulling out the ethernet lead or disconnect from the wireless network. Shut the PC down and contact us immediately (info@imagetext.co.nz).

Also remember the locked files are locked for good…. the only real option is to delete the effected files and restore from backup. So this is another reason to have good regular backups both on and offsite!!!

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Imagetext Integrated Solutions
Facebook IconJuly 17, 2015 at 1:34 pm

Too often we see the the tragic results of not having a backup. With so much valuable data, business and personal, kept on our computers it is vital to have a backup - preferably updated regularly. If you have a Mac then Time Machine is at your fingertips. The feature was introduced with OS X 10.5 Leopard, and it's been there ever since. If you've never used it, Time Machine is one of the easiest ways to back up your Mac, and is great for recovering individual files you've deleted or restoring your entire hard drive in the event of a catastrophe.
http://www.imore.com/how-set-and-restore-time-machine-backup

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How to back up and restore your Mac with Time Machine

imore.com

Time Machine is OS X's built-in backup software. The feature was introduced with OS X 10.5 Leopard, and it's been there ever since. If you've never used it, Time Machine is one of the easiest ways to back up your Mac, and is great for recovering individual files you've deleted or restoring your enti…

Imagetext Integrated Solutions
Facebook IconJuly 16, 2015 at 1:29 pm

The iOS 9 public beta is a way to try out the next generation of iPhone and iPad software. But it may not be for you, at least not right now. If you downloaded the iOS 9 public beta but now you want to go back to the current version, iOS 8.4, that fine. You can always go back to it later.
http://www.imore.com/how-downgrade-ios-9-back-ios-84

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How to downgrade from iOS 9 back to iOS 8.4

imore.com

If you decide the iOS 9 public beta just isn't for you, you can downgrade to iOS 8.4. The iOS 9 public beta is a way to try out the next generation of iPhone and iPad software. But it may not be for you, at least not right now. If you downloaded the iOS 9 public beta but now you want to go back to t…

Imagetext Integrated Solutions
Facebook IconJuly 15, 2015 at 3:19 pm

Strata Design 3D SE 7

Now Free! The perfect way to get started in 3D for professional designers – or anyone with a creative idea. Design anything from products to packages, images for marketing to architecture – even models for 3D printing. You name it and Design 3D SE can help you realize it.

https://itunes.apple.com/nz/app/strata-design-3d-se-7/id650013743?mt=12

^MS

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Strata Design 3D SE 7

itunes.apple.com

Get Strata Design 3D SE 7 on the Mac App Store. See screenshots and ratings, and read customer reviews.

Imagetext Integrated Solutions
Facebook IconJuly 15, 2015 at 7:30 am

WiFi devices will talk to each other before they connect thanks to WiFi Aware - a great boost for the Internet of Things for sure.
http://techcrunch.com/2015/07/14/wi-fi-aware-aims-to-connect-all-your-devices-instantly/?ncid=rss#.hlkgkg:wJDr

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Wi-Fi Aware Aims To Connect All Your Devices Instantly

social.techcrunch.com

WiFi is getting a big upgrade today, thanks to three years of joint research and development by the world’s largest tech companies. The new technology,..

Imagetext Integrated Solutions
Facebook IconJuly 7, 2015 at 1:31 pm

Imagetext Integrated Solutions added 8 new photos.

Another Imagetext shared lunch - this time the theme was American Independence day - only slightly late for July 4th, but a great array of American inspirations - probably the prize winner was the southern pulled pork dish prepared by our resident American Jeremy closely followed by some bacon wrapped cheese kransky's mmm mmmm :)

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Imagetext Integrated Solutions
Facebook IconJuly 5, 2015 at 3:31 pm

A Reminder

https://www.linkedin.com/pulse/icloud-backup-ios-mike-scragg?published=t

Please turn this on if you haven't already.

When you sign up for iCloud, you automatically get 5 GB of free storage. Your iCloud storage is used for iCloud Backup, iCloud Drive, iCloud Photo Library, app data and documents stored in iCloud, and iCloud Mail (your @icloud.com email account). You can upgrade your storage space whenever you need to.

To turn on iCloud Backup:

On your iOS 8 device: Go to Settings > iCloud > Backup, then turn on iCloud Backup.

If you use up your 5 GB of free space you can add more storage by paying a small monthly amount, to turn on :

On your iOS 8 device: Go to Settings > iCloud > Storage, then tap Buy More Storage or Change Storage Plan.

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iCloud storage pricing - Apple Support

support.apple.com

When you sign up for iCloud, you automatically get 5 GB of free storage. If you need more storage, you can upgrade to a larger storage plan.

Imagetext Integrated Solutions
Facebook IconJuly 3, 2015 at 9:49 am

http://www.imore.com/whats-changed-apples-new-music-app

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What's changed in Apple's new Music app for iPhone and iPad

imore.com

Say goodbye to the old Music app. With iOS 8.4 Apple has a whole new jam... er... app! iOS 8.4 brings a whole new Music app to the iPhone and iPad. It includes a lot of great new features, including support for Apple Music, Beats 1 radio, and the Connect social network, but it also has a bunch of fe…

Imagetext Integrated Solutions
Facebook IconJuly 1, 2015 at 11:00 am

Just love this concept - especially for Kiwi adventurers. Energy re-imagined. Forget the fossil fuels and create a smokeless flame using the wood around you. Power your devices while you make your meals with BioLite's TEG technology. The work they are doing in 3rd world countries is just plain awesome.
Best of all you can get these products in NZ :)
Happy trails.

https://www.youtube.com/watch?v=WLZ3EJKCErI

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BioLite | A New Generation of Energy

youtube.com

It's time for us to re-imagine energy and the impact we can have together. See the latest from BioLite. Thanks to Josh Woodward and Podington Bear for the gr...

Imagetext Integrated Solutions
Facebook IconJune 30, 2015 at 4:29 pm

About time, when ever we come across this dodgy bit of software we remove it. We have said it before, please DON'T install MacKeeper.

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MacKeeper refund ads will run on Facebook as part of class-action lawsuit settlement

pcworld.com

MacKeeper's original developer is offering $2 million to settle a class-action suit.

  • Awesome service!

    We used Imagetext to support a fleet of Mac's during an integration of an acquired company.

    Ultimately we were working towards removing the Macs and Imagetext were great with helping us through this transition, and assisting us with preparing the Macs for sale afterwards.

    I would definitely recommend Imagetext' services.


  • Excellent, responsive and deliver a great quality of service

    I have been liaising with Imagetext since I arrived at this new company.  I used to work with other Apple suppliers and consultants in the city, and Imagetext is by far the best one.

    The level of expertise and responsiveness is outstanding.  They always operate with a 'can-do' attitude and have helped us to provide a better service to our users.

    I would highly recommend Imagetext to other businesses.


  • Highly Recommended!

    As a business, we were finding we were far too reliant on our past IT provider and didn't think our IT needed to be as complicated or complex as it was.

    After reviewing our options we chose to partner with Imagetext and they managed not only the transition of all our users and hardware from PC to Mac, but also created new solutions for us to make our users experience easier.

    Imagetext provided reliable server and network solutions that would result in less issues and ongoing maintenance requirements.  We haven't looked back!

    Through the whole process they provided a fantastic and seamless transition for all staff members and continue to provide us with efficient and knowledgeable service.

    I would recommend Imagetext to any business.


  • Highly Recommended

    We have dealt with Imagetext for over a decade and have always purchased our hardware and software through them.
    They go above and beyond to find a solution for our needs and most importantly we have peace of mind when dealing with them.

    We highly recommend Imagetext to all.


  • The best of the best!

    When it comes to IT, Imagetext is a one stop solution centre for Ogilvy and Mather NZ.

    Our relationship with Imagetext spans many years and covers all facets of IT, from hardware and software procurement to onsite assistance from their highly experienced engineers. 

    Imagetext always go above and beyond, whether our requirement is big or small and consistently provide exceptionally fast, accurate and super friendly service.

    I would definitely recommend Imagetext to a friend, colleague or business.


  • Superb Service Levels!

    My dealings with this service provider have been superb, any issue we have had, they have gone above and beyond to solve. It has included working with our in-house IT team to also meet there specific guidelines.

    As well as resolving issues they are very good at educating at the same time.

    I would recommend this company to a friend or colleague.


  • Professional, Friendly and Comprehensive

    Imagetext provide a professional, prompt and friendly service.

    Their expertise and advice is portrayed in a clear and comprehensive manner.
    Great customer service and a can-do attitude. Imagetext have been a pleasure to work with.

    I would highly recommend to other customers.


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