IN A RECENT SURVEY 91.8% OF IMAGETEXT CUSTOMERS VOTED OUR SERVICE AS “EXCEPTIONAL”
Imagetext is where Auckland businesses come to optimise their productivity
Imagetext specialise in providing your business with access to the knowledge and expertise that is fundamental for best practice in IT support, that allows year on year business growth. Imagetext are the industry experts in integrating Apple & Microsoft technology.
Turning 30 & still going strong!
Yipee!! – it’s our birthday.
This year, Imagetext celebrates it’s 30th Birthday and we’re delighted to say that many of our clients that were with us in our early years are still with us today, which is really rather encouraging because information technology can be a tricky business. It’s corny, but true that in the technology sector the only constant really, is change. Just when you think you’ve got it licked, something or somebody new comes along and changes all the rules – again.
At the risk of seeming contrary, we’d like to think that surviving this long in the IT business isn’t just because we’re good with technology (we are), but because we’re rather good at a few other things too.
Things like understanding your business, how it works and what you want to achieve. That spending money on technology should deliver a measurable result to your business. That speaking plain English is much better than jargon. That delivering on promises is fundamental to building long-term relationships.
iCare® On-site & Remote IT Service & Support
World class Mac & Windows support from your specialist cross platform integration partner.
In the years ahead we can expect that businesses will experience growing complexity in managing multiple technology & security challenges as more devices are allowed on the corporate network.
Business success comes from forming the right partnerships in order to make informed decisions where IT is concerned. Through our specialist knowledge in the IT, Digital & Mobile arenas, you are assured of progress & growth in your business.
We now have access to the Beats range of Headphones and Speakers. We also service these should they ever need repair as well. Call us if you would like pricing and availablity.
Imagetext Integrated Solutions added 2 new photos — with Tom Hadley and Megan Holmes.
Wow! - what an honour to be one of the 5 finalists in the Westpac Auckland business awards in the Excellence in Service Delivery category. Couldn't be prouder to work with a dedicated team who do their very best for our clients every single day. Thanks to the judges, Westpac, Auckland Camber of Commerce , ATEED and Fletcher Building. #westpacbusinessexcellenceawards
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We recently have had a number of clients get hit by various versions of the CryptoLocker Ransomware. Basically you will receive an email with an attached file, typically a .zip or .7z file. If you open the zip file, it runs a background process where it starts locking all the files you have access too. This includes files on servers, Dropbox, One Drive, NAS volumes etc if you are connected to them.
This is currently only effecting Windows users at this stage, however never assume the Macs not effected. A user may forward the email onto someone else.
So in short, if you receive an email with a ZIP file attached - unless you know 100% its legit and trust the sender, delete the email. Don’t forward it, just delete it and empty the trash.
If you realise to late and discover that files that they have had access to are no longer able to be opened - disconnect the device from the network IMMEDIATELY to minimise the the impact to the rest of the network. This means pulling out the ethernet lead or disconnect from the wireless network. Shut the PC down and contact us immediately (email@example.com).
Also remember the locked files are locked for good…. the only real option is to delete the effected files and restore from backup. So this is another reason to have good regular backups both on and offsite!!!
Too often we see the the tragic results of not having a backup. With so much valuable data, business and personal, kept on our computers it is vital to have a backup - preferably updated regularly. If you have a Mac then Time Machine is at your fingertips. The feature was introduced with OS X 10.5 Leopard, and it's been there ever since. If you've never used it, Time Machine is one of the easiest ways to back up your Mac, and is great for recovering individual files you've deleted or restoring your entire hard drive in the event of a catastrophe.
The iOS 9 public beta is a way to try out the next generation of iPhone and iPad software. But it may not be for you, at least not right now. If you downloaded the iOS 9 public beta but now you want to go back to the current version, iOS 8.4, that fine. You can always go back to it later.
Strata Design 3D SE 7
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WiFi devices will talk to each other before they connect thanks to WiFi Aware - a great boost for the Internet of Things for sure.
Imagetext Integrated Solutions added 8 new photos.
Another Imagetext shared lunch - this time the theme was American Independence day - only slightly late for July 4th, but a great array of American inspirations - probably the prize winner was the southern pulled pork dish prepared by our resident American Jeremy closely followed by some bacon wrapped cheese kransky's mmm mmmm :)
Please turn this on if you haven't already.
When you sign up for iCloud, you automatically get 5 GB of free storage. Your iCloud storage is used for iCloud Backup, iCloud Drive, iCloud Photo Library, app data and documents stored in iCloud, and iCloud Mail (your @icloud.com email account). You can upgrade your storage space whenever you need to.
To turn on iCloud Backup:
On your iOS 8 device: Go to Settings > iCloud > Backup, then turn on iCloud Backup.
If you use up your 5 GB of free space you can add more storage by paying a small monthly amount, to turn on :
On your iOS 8 device: Go to Settings > iCloud > Storage, then tap Buy More Storage or Change Storage Plan.
We used Imagetext to support a fleet of Mac's during an integration of an acquired company.
Ultimately we were working towards removing the Macs and Imagetext were great with helping us through this transition, and assisting us with preparing the Macs for sale afterwards.
I would definitely recommend Imagetext' services.
I have been liaising with Imagetext since I arrived at this new company. I used to work with other Apple suppliers and consultants in the city, and Imagetext is by far the best one.
The level of expertise and responsiveness is outstanding. They always operate with a 'can-do' attitude and have helped us to provide a better service to our users.
I would highly recommend Imagetext to other businesses.
As a business, we were finding we were far too reliant on our past IT provider and didn't think our IT needed to be as complicated or complex as it was.
After reviewing our options we chose to partner with Imagetext and they managed not only the transition of all our users and hardware from PC to Mac, but also created new solutions for us to make our users experience easier.
Imagetext provided reliable server and network solutions that would result in less issues and ongoing maintenance requirements. We haven't looked back!
Through the whole process they provided a fantastic and seamless transition for all staff members and continue to provide us with efficient and knowledgeable service.
I would recommend Imagetext to any business.
We have dealt with Imagetext for over a decade and have always purchased our hardware and software through them.
They go above and beyond to find a solution for our needs and most importantly we have peace of mind when dealing with them.
We highly recommend Imagetext to all.
When it comes to IT, Imagetext is a one stop solution centre for Ogilvy and Mather NZ.
Our relationship with Imagetext spans many years and covers all facets of IT, from hardware and software procurement to onsite assistance from their highly experienced engineers.
Imagetext always go above and beyond, whether our requirement is big or small and consistently provide exceptionally fast, accurate and super friendly service.
I would definitely recommend Imagetext to a friend, colleague or business.
My dealings with this service provider have been superb, any issue we have had, they have gone above and beyond to solve. It has included working with our in-house IT team to also meet there specific guidelines.
As well as resolving issues they are very good at educating at the same time.
I would recommend this company to a friend or colleague.
Imagetext provide a professional, prompt and friendly service.
Their expertise and advice is portrayed in a clear and comprehensive manner.
Great customer service and a can-do attitude. Imagetext have been a pleasure to work with.
I would highly recommend to other customers.