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IN A RECENT SURVEY 91.8% OF IMAGETEXT’S
CLIENTS RATED OUR SERVICE AS EXCEPTIONAL

Put simply, Imagetext

understands our business

they’ve been a reliable partner for 20 years.

You really can’t ask for more than that from one of your key suppliers

Grayson Hagen, IT Manager, Brookfields

brookfields

Imagetext – aligning IT function to business strategy

Imagetext specialise in providing your business with access to the knowledge and expertise that is fundamental for best practice in IT support, that allows year on year business growth.  Imagetext are the industry experts in integrating Apple & Microsoft technology.

Turning 30 & still going strong!

This year, Imagetext celebrates it’s 30th Birthday and we’re delighted to say that many of our clients that were with us in our early years are still with us today, which is really rather encouraging because information technology can be a tricky business.  It’s corny, but true that in the technology sector the only constant really, is change.  Just when you think you’ve got it right, something or somebody new comes along and changes all the rules – again.

At the risk of seeming contrary, we’d like to think that surviving this long in the IT business isn’t just because we’re good with technology (we are), but because we’re rather good at a few other things too.

Things like understanding your business, how it works and what you want to achieve.  That spending money on technology should deliver a measurable result to your business.  That speaking plain English is much better than jargon.  That delivering on promises is fundamental to building long-term relationships.

 

icare

iCare® On-site & Remote IT Service & Support

World class Mac & Windows support from your specialist cross platform integration partner.

In the years ahead we can expect that businesses will experience growing complexity in managing multiple technology & security challenges as more devices are allowed on the corporate network.

Business success comes from forming the right partnerships in order to make informed decisions where IT is concerned.  Through our specialist knowledge in the IT, Digital & Mobile arenas, you are assured of progress & growth in your business.



Unparalleled Excellence from our Premium Service Department



When it comes to putting the trust of your beautiful Apple product into the hands of an Apple Authorised Service Provider, you should look no further than Imagetext.  Imagetext has consistently achieved the status of Premium Service Provider, since 2011, when the programme first started in New Zealand.

We strive for unparalleled excellent, every time.  And the performance metrics from Apple, and the loyalty and support from our customers, speak volumes.

Imagetext Service Excellence

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  • Creating a more mobile workplace with BYOD

    One of the hallmarks of the modern office environment is an increased level of flexibility in the way that we work. As the internet has evolved from painfully slow wired dial-up to blistering ultra-fast broadband over WiFi and 4G, we're no longer tethered to our desks like we once were.

    When it comes time to assess IT solutions, more and more businesses are adopting a bring your own device (BYOD) technology platform for their employees. In their 2015 BYOD and Mobility Study, Cass Information Systems found 55 per cent of respondents had seen more BYOD in the workplace in the last 12-18 months. That rise is reflected in the number of enterprises operating with a complete or majority BYOD strategy, a figure which leapt from 7 per cent in 2014 to 16 per cent in 2015.

    Adopting BYOD in your office offers great flexibility.Adopting BYOD in your office brings great flexibility.

    The ingredients of successful BYOD

    Should you choose to adopt BYOD in your own office, one of the first things you may notice is a much more diverse environment of devices. Each person has their own preference regarding the technology they use in their personal lives - iPhone users versus Android die-hards, for example.

    Whatever their reasons, whether related to productivity, compatibility or even aesthetics, supporting the choices of your staff can lead to a much happier workplace. That said, the integration of a wider range of devices may not be as simple as each employee bringing in their laptop and connecting to the WiFi.

    It's worth ensuring that Apple Mac support is allowed by your office IT infrastructure.

    With figures from Statista showing that the number of OS X users regularly hovers around 10 per cent of the market, it's worth ensuring that Apple Mac support is allowed by your office IT infrastructure. 

    Accounting for mobile security concerns

    One of the greatest challenges involved in transitioning to BYOD is making sure that security precautions are robust, particularly in the case of mobile devices. The popularity of smartphones and tablets has made them a target for cybercriminals, and having these devices connected to your business network potentially leaves your sensitive data exposed. 

    Accounting for this additional risk should become a part of any IT planning for offices allowing BYOD, but implementing a security system to cover mobile devices may require some outside assistance. Imagetext Integrated Solutions have the expertise you need at every step of your BYOD implementation journey, from Mac integration to protecting data on your office network. 

    Give us a call today, and offer your employees more choice with BYOD. 

  • The benefits of a multiplatform office

    In the tech world, there are few arguments as well known as those between users of PCs running Microsoft Windows and those using Apple's Mac. It's a conflict that stretches back to the early days of personal computing, and with Apple's stratospheric rise to prominence in the past 15 years, the debate has only gotten more heated.

    Apple's beloved OS X - soon to be renamed as macOS - has a long history of reliability, while Microsoft's current Windows 10 offering has been widely celebrated as a return to form after a few missed steps over the years. In 2016, the two systems still have rabid fan bases, but perhaps definitively choosing a side isn't always best for a business. Why not consider a system integration strategy that encompasses both?

    Embrace a multi platform office environment.Embrace a multiplatform office environment.

    The best of both worlds

    There's little doubt that Windows has always had a firm grip on the vast majority of home and office computers. That dominance remains true today, however Extreme Tech reported in April that the OS dropped below 90 per cent penetration for the first time in many years. It's still a minor shift, but indicates that a growing number of users are seeking alternatives for their OS of choice. 

    Why not consider a system integration strategy that encompasses both PC and Mac?

    The reality is, from a software perspective, the legitimate reasons for choosing one system over another are diminishing. With the growth of cloud-computing being seen in NZ, which IDC expects to remain as high as 27 per cent annually up to 2019, any barriers that may have existed between the two major systems are being eroded. 

    With a few notable exceptions - Apple's Final Cut Pro editing software, for example - most major office applications now exist in both Windows and Mac ecosystems. So why does the divide between users still exist?

    A matter of personal preference

    In the end, it comes down to giving workers a choice. For productivity reasons, some people may find OS X a better choice, perhaps due to their seamless compatibility with Apple's mobile devices. Businesses with particularly tight budgets may choose to opt for Windows PCs on the other hand, due to the generally wider price range. 

    Remaining OS agnostic is a smart strategy, and as long as your office network is set up to accommodate both major systems your staff can benefit from having the choice. Ensuring you have complete Mac integration into a traditionally Windows-based environment is your only real concern, so reach out to Imagetext Integrated Solutions today and get everyone in your company on a level playing field. 

  • Awesome service!

    We used Imagetext to support a fleet of Mac's during an integration of an acquired company.

    Ultimately we were working towards removing the Macs and Imagetext were great with helping us through this transition, and assisting us with preparing the Macs for sale afterwards.

    I would definitely recommend Imagetext' services.


  • Excellent, responsive and deliver a great quality of service

    I have been liaising with Imagetext since I arrived at this new company.  I used to work with other Apple suppliers and consultants in the city, and Imagetext is by far the best one.

    The level of expertise and responsiveness is outstanding.  They always operate with a 'can-do' attitude and have helped us to provide a better service to our users.

    I would highly recommend Imagetext to other businesses.


  • Highly Recommended!

    As a business, we were finding we were far too reliant on our past IT provider and didn't think our IT needed to be as complicated or complex as it was.

    After reviewing our options we chose to partner with Imagetext and they managed not only the transition of all our users and hardware from PC to Mac, but also created new solutions for us to make our users experience easier.

    Imagetext provided reliable server and network solutions that would result in less issues and ongoing maintenance requirements.  We haven't looked back!

    Through the whole process they provided a fantastic and seamless transition for all staff members and continue to provide us with efficient and knowledgeable service.

    I would recommend Imagetext to any business.


  • Highly Recommended

    We have dealt with Imagetext for over a decade and have always purchased our hardware and software through them.
    They go above and beyond to find a solution for our needs and most importantly we have peace of mind when dealing with them.

    We highly recommend Imagetext to all.


  • The best of the best!

    When it comes to IT, Imagetext is a one stop solution centre for Ogilvy and Mather NZ.

    Our relationship with Imagetext spans many years and covers all facets of IT, from hardware and software procurement to onsite assistance from their highly experienced engineers. 

    Imagetext always go above and beyond, whether our requirement is big or small and consistently provide exceptionally fast, accurate and super friendly service.

    I would definitely recommend Imagetext to a friend, colleague or business.


  • Superb Service Levels!

    My dealings with this service provider have been superb, any issue we have had, they have gone above and beyond to solve. It has included working with our in-house IT team to also meet there specific guidelines.

    As well as resolving issues they are very good at educating at the same time.

    I would recommend this company to a friend or colleague.


  • Professional, Friendly and Comprehensive

    Imagetext provide a professional, prompt and friendly service.

    Their expertise and advice is portrayed in a clear and comprehensive manner.
    Great customer service and a can-do attitude. Imagetext have been a pleasure to work with.

    I would highly recommend to other customers.


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