Auckland Apple and Microsoft specialists
Your Macs, iPads and Microsoft 365, running as one.
Four services, one Auckland team. We set up your devices, look after your people, lock down your data and fix the hardware when it breaks.
How many Macs are you looking after?
Four pillars. Pick one or run all four.
Each pillar starts with the result you want, then shows how we get there.
Jamf Pro and Apple Fleet Automation
We build the automation once, then every new hire, replacement and reset follows it. No IT visit, no checklist, no guessing.
- Zero-touch setupShip a sealed Mac to the person. It configures itself on first boot.
- Apps appear on their ownThe right software lands on the right team, kept current without a ticket.
- Remote wipeLost or stolen device? Lock and erase it before the data leaves the building.
- Compliance you can showOne view of which devices are up to date and which are not.
iCare Managed IT and Hybrid Support
Proactive support for Mac, Windows and Microsoft 365 under one agreement, so nobody gets told the problem belongs to the other vendor.
- Predictable costOne fixed monthly fee replaces break-fix invoices.
- We find it firstRound-the-clock monitoring catches problems before your team does.
- One number to callUnlimited help desk tickets. Mac, PC, Outlook or Teams, the same people answer.
Enterprise macOS Cybersecurity
Security for Apple devices that auditors, insurers and your board can read without a translator.
- Threats stopped on the MacEndpoint protection built for macOS, not ported from Windows.
- Lost laptop, not a lost-data headlineDisk encryption enforced and verified on every device.
- Pass the auditDevices configured to CIS benchmarks, with evidence on hand.
- One login for everythingYour identity provider controls access to the Mac and its apps.
Apple Authorised Service Lab and Hardware Life Cycle
Buy it, fix it, replace it, recycle it. Genuine Apple parts and a lab that is a short drive from the CBD.
- ProcurementRight-spec devices, delivered ready for Jamf.
- Rapid loanersYour person keeps working while their Mac is on our bench.
- Warranty repairApple-backed repairs with genuine parts.
- Fleet trade-inRetire old devices with data securely cleared.
Three levels of protection. One dependable partner.
Every plan includes device management, endpoint protection, an unlimited help desk and policy enforcement. Higher tiers add security, identity and strategy. Each plan is scoped to your device count and environment.
Vigil
The watch. Essential protection. Always monitoring.
- Mac and Windows device management
- Endpoint protection and monitoring
- Policy enforcement and MFA management
- Patch and update management
- Asset and inventory tracking
- Unlimited help desk tickets
- Cloud backup and identity threat detection (add-ons)
Guardian
The shield. Enhanced protection. Actively defends.
- Everything in Vigil
- Advanced endpoint detection and response
- macOS-native endpoint security
- CIS Level 1 security benchmarking
- Identity threat detection and response
- Quarterly tenant security reviews
- DNS management and conditional access
- Cloud backup for Google and Microsoft 365
- Client status dashboard
Sentinel
The tower. Full-spectrum protection. Commands the highest watch.
- Everything in Guardian
- Zero-trust network access, all platforms
- CIS Level 2 security benchmarking
- Security awareness training
- Monthly tenant security reviews
- DMARC email compliance and enforcement
- Certified device erasure at end of life
- BYOD and personal device support
- Priority SLA and dedicated escalation
- Quarterly strategy and roadmap reviews
Not included as standard: projects (migrations, new infrastructure, relocations), bulk re-imaging, major incident recovery beyond initial containment, and hardware or licensing costs. Full terms are in the Support Plan and BAU Service Schedule.
Macs and Microsoft 365 should not be an argument.
If your Macs never quite behave with Outlook, Teams or SharePoint, the gap sits between two vendors. We own both sides of it.
- Sign-in – one Microsoft account unlocks the Mac and its apps
- Outlook and Teams – configured and updated with the fleet
- OneDrive and SharePoint – files sync the same on Mac and PC
- Licensing – the right Microsoft plan, no paying for seats you do not use
Just need one Mac or iPad repaired?
Walk-ins are welcome at our Epsom lab, 3 Owens Rd.
Get a free 15-minute Apple fleet and security audit.
Tell us your fleet size and we will show you where you stand.
Call +64 9 623 3102
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