News and Events


News & Events at Imagetext

The only Apple service provider you should visit in Auckland:
Techday recently wrote an article about Imagetext’s great Apple service department:“Best service ever from a repairer. Very impressed.”
“They were great. Polite, helpful and timely. Took the hassle out of my issue.”
These are just some of the comments customers are reporting about Auckland IT consultancy and repair company, Imagetext. Apple Premium Service Providers have been recognised by Apple for providing exceptional service.Imagetext have just been appointed an Apple Premium Service Provider (PSP) for the third year running, the company is heading into exciting times.
Imagetext is one of only three service providers in New Zealand to have been awarded this prestigious Apple status.
And while it has been selling and supporting Apple and Windows products for 29 years, it is the repair side of the business that is garnering the company additional praise and attention.
The company can repair Mac desktops, laptops, iPads and iPods for the business, enterprise and consumer markets.

“Our team understand that, these days, customers can’t be without their computers and iOS devices,” says Phill Wade, Apple service manager at Imagetext.
“We believe we provide the quickest possible turnaround time to customers in Auckland and, where a repair may require more troubleshooting time, we ensure we are communicating with our customers on a daily basis.”
And it is this fast turnaround time that was one of the key measures in awarding Imagetext its third straight Apple Premium Service Provider status.
Although the company doesn’t have a retail showroom, they do offer a conveniently location on the outskirts of Newmarket with free parking where customers can drop their device in, have it repaired and pick it up again, all at the same location. This saves time as devices are not sent offsite for repair.

However, it’s not just Apple products that Imagetext specialise in. The company is also one of New Zealand’s premier cross platform integrators and have been integrating Macs into Windows environments for more than 20 years.
Fast turn around times, great client communication, highly skilled engineers and excellent customer satisfaction ratings. Each of these components that keep Imagetext at the Apple PSP level is offered across the board – given every customer a business grade service experience.
If you’re looking to have your Mac, iPad or iPod repaired, why not get your Apple service and repairs done at Auckland’s Apple Premium Service Provider, offering you the best service in Auckland.

For IT service and onsite requests please contact our help desk on 09 623 6902 or use this contact form or email

Apple announcements Q4 2013:
New Macbook Pro with Retina Display:
Apple® have released an updated MacBook Pro® with Retina® display with fourth generation Intel Core processors, the latest graphics, longer battery life, faster flash storage and next generation Wi-Fi. The updated MacBook Pro with Retina display features a stunning high-resolution display, an amazing thin and light design, and the latest technology to power through the most demanding projects. Apple today also announced that both iWork® and iLife® are now free with the purchase of every new Mac®.
If you need any further information then please contact us on 09 623 3102 or use this contact form or email

New Mac Pro:
Apple® have redefined pro computing with the launch of the all-new Mac Pro®. Designed around an innovative unified thermal core, the Mac Pro features the latest Intel Xeon processors with up to 12 cores, dual workstation-class GPUs, six Thunderbolt 2 ports, PCIe-based flash storage and ultra-fast ECC memory. Packing amazing performance in a stunning new design. We do not currently have pricing or shipping information for the new Mac Pro.
If you need any further information then please contact us on 09 623 3102 or use this contact form or email

New iPad Air:
Apple® have announced iPad Air™, the latest generation of its category defining device, featuring a stunning 9.7-inch Retina® display in a new thinner and lighter design. Precision-engineered to weigh just one pound, iPad Air is 20 percent thinner and 28 percent lighter than the fourth generation iPad®, and with a narrower bezel the borders of iPad Air are dramatically thinner—making content even more immersive. We do not currently have pricing or shipping information for the new iPad Air for New Zealand.
If you need any further information then please contact us on 09 623 3102 or use this contact form or email

New iPad Mini with Retina Display:
Apple also announced iPad mini with Retina display, bringing all the pixels from the 9.7-inch iPad to its 7.9-inch screen, delivering razor sharp text and detail in the same amazingly thin and light design. We do not currently have pricing or shipping information for the new iPad mini.
If you need any further information then please contact us on 09 623 3102 or use this contact form or email

Apple announced the iPad 2 will continue to be available.

Mac OS X – Mavericks:
Apple® announced that OS X® Mavericks, the 10th major release of the world’s most advanced desktop operating system, is available for free today from the Mac App Store℠. With more than 200 new features, OS X Mavericks brings iBooks® and Maps to the Mac®, includes a new version of Safari®, enhances multi-display support, introduces Finder® Tabs and Tags and delivers new core technologies for breakthrough power efficiency and performance.

iLife and iWork apps:
Apple® also announced its groundbreaking iWork® productivity apps, Pages®, Numbers® and Keynote® and award-winning iLife® creativity apps, iPhoto®, iMovie® and GarageBand® have been completely redesigned to take full advantage of OS X® Mavericks and iOS 7. All apps have been updated to 64-bit, are integrated with iCloud®, and are loaded with hundreds of new features that let you do more than ever across your Apple devices. Apple today also announced that both iWork and iLife are now free with the purchase of every new Mac® or iOS device. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users.
If you need any further information then please contact us on 09 623 3102 or use this contact form or email

Adobe Gold Partner:
Imagetext are proud to be an Adobe gold partner in New Zealand and have many years of Adobe expertise at your disposal.
We are Adobe licensing experts so please contact us with any queries you may have
on 09 623 3102 or email

Imagetext appointed Apple Authorised Education Reseller:
Apple have appointed Imagetext an Authorised Education Reseller, this sits alongside our existing Authorised Reseller and Service Provider accreditations.

Ngaire Cooper, our education development manager, is very excited about the possibilities this opens as she develops the education team. “We see the Apple product as a crucial part of the overall education product portfolio and are very excited about the opportunities this appointment will bring” says Ngaire.

Alongside Apple we also have a star studded education portfolio including brands like Dell, HP, Adobe and School Links to name but a few.

If you have an education enquiry please contact Ngaire Cooper on 09 623 6929.

Imagetext appointed Dell Partner Direct:
From its introduction in 1988 Dell gained huge momentum in the marketplace with well appointed products at affordable prices. They have traditionally had a direct approach to their customers which for commercial customer often meant having yet another channel to procure their IT requirements. The Partner Direct program is a real benefit for those companies as they can more readily procure all their IT equipment from a single source.

Darius Mistry, managing director at Imagetext says “the great thing for our Dell clients is that they can enjoy a single point of contact for their Dell product and associated non Dell peripherals and products, making it a single step order process for them. Dell has an excellent product range from entry level notebooks and desktops through to high end server hardware and it will certainly become part of the overall strategic planning and implementation for a number of client sites”.

For Dell queries please contact Darius Mistry or John Preisig on 09 623 3102.

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