Mobile Device Management overview

Mobile Device Management (MDM) gives organisations the ability to manage small, medium and large-scale deployments of iPhone and iPad, alongside other technologies such as Android, Windows and RIM devices, easily and centrally.

 

MDM allows organisations to monitor and manage mobile devices while maintaining desired security protocols, managing access security and passwords, remotely distributing data, applications and configuration settings to the various types of mobile devices deployed within the organisation. MDM will also allow you to disable lost or stolen devices.

 

Real benefits can be obtained through the reduction of business risk, downtime and support costs as mobile device management allows centralised, scalable control over the data and device configuration settings for a single device or groups of devices.

 

For example Apple’s iOS (iPod touch, iPhone and iPad Operating System) capabilities give IT departments the ability to securely enroll devices in an enterprise environment, wirelessly configure and update settings, monitor compliance with corporate policies, and remotely wipe or lock managed devices, should this need arise.

 

To communicate with an iOS device, Mobile Device Management servers use the Apple Push Notification service, which is a lightweight, yet scalable service providing a way to wake up the device, so it can check-in with the MDM server to retrieve pending actions or queries.

Using the Apple Push Notification service enables MDM servers to keep in contact with a device without affecting performance or battery life.

 

Management functions are completed behind the scenes with no user interaction required.
Therefore, if the IT department updates its VPN infrastructure, the MDM server can configure your fleet of devices with new account information over-the-air, seamlessly.

 

Imagetext can assist you with understanding, integrating and managing your mobile device rollout in order to get the best from the investment you are making, by enabling better productivity through mobility.

 

For further information, or to speak to a consultant, phone 09 623 3102, email mdm@imagetext.co.nz or use this contact form